Contact us

Contact Lottollano – We're Here to Help!
At Lottollano, we value your feedback, questions, and concerns. Whether you need assistance with an order, have a product inquiry, or just want to say hello, our team is ready to help.

Customer Support Channels
📧 Email: service@lottollano.com
📞 Phone/WhatsApp: +86 136 9856 5587 (Mon-Fri, 9 AM - 6 PM GMT+8)

📍 Warehouse Address (Returns & Business Inquiries):
Shenzhen Moshu Fashion Co., Ltd.
North Youmei World Office Building, Warehouse 501
No. 239 (Buji Section), Bulong Road, Shuijing Community
Jihua Street, Longgang District, Shenzhen, China

How Can We Assist You?
1. Order Support
Tracking your package

Returns & exchanges

Payment issues

2. Product Inquiries
Sizing & fit advice

Material & care details

New collection updates

3. Wholesale & Business Cooperation
Interested in carrying Lottollano in your store? Email us for partnership opportunities.

4. Feedback & Suggestions
We’d love to hear from you! Share your thoughts to help us improve.

Response Time
Emails: Within 24-48 hours (excluding weekends & holidays)

Phone/WhatsApp: Immediate response during business hours



Thank you for choosing Lottollano – where every step is stylish and confident! 👠💫