Terms of service

Lottollano Terms of Service
Last Updated: July 30, 2025

Welcome to Lottollano! These Terms of Service ("Terms") govern your use of our website www.lottollano.com and all purchases made through it. By accessing or using our services, you agree to comply with these Terms. If you disagree, please refrain from using our site.

1. General Terms
You must be at least 18 years old or have parental consent to make purchases.

All product descriptions, prices, and availability are subject to change without notice.

We reserve the right to refuse service to anyone for any reason.

2. Order Acceptance & Payment
Your order is confirmed only after payment verification.

We may cancel orders suspected of fraud, pricing errors, or inventory issues.

Accepted payment methods: Credit/debit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and other listed options.

3. Shipping & Delivery
Shipping costs and delivery times vary by location (see our Shipping Policy).

Risk of loss transfers to you upon delivery.

Delays due to customs, weather, or carrier issues are not our responsibility.

4. Returns & Refunds
Returns must meet our Refund Policy criteria (unworn, tagged, within 14 days).

Sale items are final unless defective.

Refunds are processed to the original payment method within 5–7 business days.

5. Intellectual Property
All content (logos, designs, text) is owned by Lottollano and protected by copyright.

Unauthorized use, reproduction, or resale of products is prohibited.

6. User Conduct
You agree not to:

Use our site for illegal purposes.

Submit false information or impersonate others.

Disrupt the site’s functionality (e.g., hacking, spamming).

7. Limitation of Liability
Lottollano is not liable for:

Indirect damages (lost profits, data breaches).

Product misuse or alterations.

Third-party actions (e.g., shipping carriers).

8. Dispute Resolution
Disputes will be resolved through negotiation or binding arbitration in Shenzhen, China.

Class actions are waived.

9. Governing Law
These Terms are governed by the laws of China, excluding conflicts of law principles.

10. Changes to Terms
We may update these Terms periodically. Continued use after changes constitutes acceptance.

Contact Us
For questions about these Terms:
📧 Email: service@lottollano.com
📍 Address:
Shenzhen Moshu Fashion Co., Ltd.
North Youmei World Office Building, Warehouse 501
Shenzhen, China

Thank you for choosing Lottollano! 👠