Shipping Policy

Lottollano Shipping Policy
Last Updated: July 30, 2025

At Lottollano, we strive to deliver your orders quickly and reliably. Below are our shipping options, delivery timelines, and fees based on your location.

1. Shipping Options & Estimated Delivery Times
Standard Shipping (3-7 Business Days)
Region Shipping Fee (USD) Delivery Time
United States $9.99 5-7 business days
Canada $12.99 6-8 business days
United Kingdom $14.99 4-6 business days
European Union* $15.99 5-8 business days
Australia $16.99 7-10 business days
Other Countries $19.99 8-15 business days
*EU includes Germany, France, Italy, Spain, Netherlands, Belgium, Sweden, Denmark, and Poland.

Express Shipping (2-4 Business Days)
Region Shipping Fee (USD) Delivery Time
United States $19.99 2-3 business days
Canada $24.99 3-4 business days
United Kingdom $22.99 2-4 business days
European Union $25.99 3-5 business days
Australia $29.99 4-6 business days
Other Countries $34.99 5-8 business days
Free Shipping
Orders over $150 qualify for free standard shipping (applies to select regions).

Available for: USA, UK, Canada, Australia, and EU countries.

2. Order Processing Time
All orders are processed within 1-2 business days (excluding weekends & holidays).

Delays may occur during peak seasons (e.g., Black Friday, Christmas).

3. Tracking Your Order
Once shipped, you’ll receive a tracking number via email.

Track your package on:

DHL Express

FedEx

USPS (for US orders)

4. Customs & Import Fees
International orders may be subject to customs duties, taxes, or fees.

These charges are the customer’s responsibility and are not included in the shipping cost.

For estimates, check your country’s customs regulations.

5. Shipping Restrictions
We currently do not ship to:

Russia

Brazil

Certain Middle Eastern countries

Contact service@lottollano.com for exceptions.

6. Lost or Delayed Packages
If your order is delayed beyond the estimated timeframe, contact us for assistance.

Lost or undelivered packages will be reshipped or refunded after investigation.

7. Returns & Exchanges
See our Refund Policy for details. Return shipping fees may apply unless the error is ours.

Need Help?
For shipping-related questions, contact:
📧 Email: service@lottollano.com
📞 Phone/WhatsApp: +86 136 9856 5587

*Business Hours: Mon-Fri, 9 AM - 6 PM (GMT+8)*

Thank you for shopping with Lottollano! 🚚✨