Privacy Policy

Lottollano Privacy Policy
Last Updated: July 30, 2025

At Lottollano ("we," "our," or "us"), we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.lottollano.com or make a purchase from us.

By using our services, you agree to the terms of this policy. If you do not agree, please do not access our site or provide your personal information.

1. Information We Collect
We may collect the following types of information:

Personal Information You Provide:
Name, email address, phone number

Shipping/billing address

Payment details (processed securely via third-party providers)

Order history & preferences

Communications (emails, customer service inquiries)

Automatically Collected Data:
IP address, browser type, device information

Cookies & tracking technologies (see Section 4)

Website usage data (pages visited, time spent)

2. How We Use Your Information
We use your data for the following purposes:
✔ To process and fulfill your orders
✔ To communicate with you (order updates, promotions*)
✔ To improve our website, products, and services
✔ To prevent fraud and enhance security
✔ To comply with legal obligations

*You may opt out of marketing emails at any time by clicking "Unsubscribe."

3. Sharing of Information
We do not sell your personal data. We may share it only in these cases:

Service Providers: Payment processors (PayPal, Stripe), shipping carriers (DHL, FedEx), and IT support.

Legal Compliance: If required by law (e.g., court orders, tax regulations).

Business Transfers: In case of a merger or acquisition.

4. Cookies & Tracking Technologies
We use cookies to:

Remember your preferences (e.g., language, cart items)

Analyze website traffic via tools like Google Analytics

Deliver targeted ads (you can disable cookies in browser settings)

5. Data Security
We implement measures to protect your information, including:

SSL encryption for all transactions

PCI-DSS compliance for payment processing

Restricted access to personal data within our team

Note: No method of online transmission is 100% secure. We cannot guarantee absolute security.

6. Your Rights
Depending on your location, you may have the right to:

Access, correct, or delete your personal data

Opt out of marketing communications

Restrict or object to data processing

Request a copy of your data (portability)

To exercise these rights, contact us at service@lottollano.com.

7. International Data Transfers
As a global brand, your data may be processed outside your country of residence (e.g., in China for order fulfillment). We ensure such transfers comply with applicable laws.

8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect their data.

9. Policy Updates
We may update this policy periodically. Changes will be posted here with a revised "Last Updated" date.

10. Contact Us
For privacy-related questions or requests, email:
📧 Email: service@lottollano.com
📍 Mailing Address:
Shenzhen Moshu Fashion Co., Ltd.
North Youmei World Office Building, Warehouse 501
No. 239 (Buji Section), Bulong Road, Longgang District
Shenzhen, China

Thank you for trusting Lottollano!